Management Sales Technology training courses, Dublin Belfast Cork Ireland, Beckinridge
Management Sales Technology training courses, Dublin Belfast Cork Ireland, Beckinridge

Train the Trainer

Course Code - BC-402 Duration - 2 Days

The main information and content of this course is presented in an interactive presentation style, but workshop sessions ensure full participation by all attendees.


Each attendee is required to deliver two presentations, one of five minutes (Day 1) and one of twenty minutes (Day 2).


To make things as realistic as possible, the presentations use the actual materials, methods and techniques as currently (or about to be) used on the participants’ standard courses. This gives attendees a chance to try presenting using their real materials, but in a non-threatening workshop environment.


Accurate feedback is vital; hence the group in open forum discusses each presentation, immediately after the presentation critiquing strengths and highlighting areas for improvement. This also forms a valuable part of a Personal Action Plan to apply on return to the training workplace.


This course provides techniques, which will enhance the quality and effectiveness of training sessions given by “technical experts”. The workshop will benefit those whose role is to train others in the use of technical products and/or services.


Although everyone develops their own style in delivering technical information, there are specific techniques, which can be very effective when properly applied.


This course takes a fresh look at those techniques and provides a set of interactive ‘people skills’ approaches, which can ensure high quality, enjoyable training results.

Although actual ‘Presentation Technique’ is important, this course provides higher-level communication methods, which lead to enhanced audience awareness, better interpersonal contact and a highly interactive, participative presentation style.

Course Content


Objectives, Presentation Styles

  • Course and attendee introductions
  • Specifying Training (assess need, design to deliver, measure effect)
  • Objectives and focus of ‘Presentations’
  • Each person presents five minutes using materials brought to the course. This will be critiqued immediately after each presentation.

Standard Presentation Techniques

  • Typical problems with “Technical Experts” or “Lecturers”
  • Preparing for presentation - what content? - What delivery method?
  • Verbal/non-verbal communication
  • How to make things visual - The strongest retention force
  • Tools of the trade - Visual Aids (Flipcharts/Whiteboards/OHP/PC Data Projector)
  • Dealing (productively) with stage fright


Interactive Presentation Style

  • “Learner-centred” instruction
  • Reading (and reacting to) the audience’s non-verbal feedback
  • Encouraging questions and participation
  • Dealing with questions from the audience
  • Posing questions - stimulating your audience
  • Managing an interactive environment


Review of Day One

Role Play

  • Use of Role Play - FIVE ROLES, which can transform your presentations!
  • Role Play as an interactive element

Dealing with Akward Attendees

  • Preventive and Assertive Techniques - Staying in Command
  • Public/Private warnings
  • How far you can go

Openings & Closings

  • The Course Introduction; Role models; Specific objectives
  • Workshops - Organisation and management
  • Techniques for closing - Topic, Day, Course - Role models
  • Course Evaluations


Team Presentations

Working in teams of two, prepare (one hour is allocated for prep) to deliver a 20-minute hands-on learning session. Delivery to the remainder of the group is by PowerPoint using a Data Projector. Each team has to complete the following tasks:

  1. Specify the lesson content (Goals,timeline, delivery)
  2. Prepare the training information as a PowerPoint session
  3. Incorporate hands-on elements in the learning process
  4. Decide which Team member will handle hich part
  5. Deliver a 20-minute session as a Team
  6. Each presentation is followed by an open group discussion on delivery methods and content and acts as a part of the ongoing Personal Action Plans.

Preparation Techniques

  • Planning your time
  • Planning your materials
  • Planning Workshops and Demos
  • Planning the Course timeline
  • Personal Action Plan - Plan to SUCCEED

Important Note to Participants : What to Bring With You

The value of this Workshop format depends on you being prepared to try out new techniques and to stretch your presentation style into new areas.


To get the maximum benefit from this, you should make up or acquire training materials, which you can use to present the 5-minute session mentioned above.


You should come to the course ready to present something coherent and have your prompts and notes organised.


If you are already using training materials, or are in preparation of new materials, these will be ideal. Handouts are not necessary.


The course is delivered on two separate days to give attendees time to prepare for presentation on Day Two.


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